Anago of Western PA Helps With Community Outreach

Pittsburgh, Pennsylvania, USA – June 5, 2011 – On June 4, 2011, Anago of Western PA Owner and President David Ross joined other area business owner’s and community leaders for the second straight year, by participating in the 2011 Bedford Hill Community Day Job and Health Fair.

 

The theme of the 2011 Fair was “Staying Financially and Physically Healthy,” and brought not only 200+ participants from the Bedford Hill Apartments in the lower Hill District of Pittsburgh, but also additional participants from around the area. 

Participants were offered free food and beverages, along with bone-density, blood sugar and other such screenings.  At 1pm David Ross gave a presentation to a group of participants about starting your own business and some of the free resources that are available to everyone who is interested in pursuing a dream of self-employment.

 “There are a lot of people out here with big dreams, they just don’t know where to start,”  Says David Ross, President of Anago of Western PA. “I’m hopeful that my presentation and pass-outs can help direct some folks to the resources they need to start their own business, be it commercial cleaning, like Anago, or any other type of business.”

 Anago of Western PA gives back to the community on a regular basis, not just through charitable donations, but through participating in events like the Bedford Hill Community Day Job and Health Care, free community job training programs, and has also provided cleaning services for the United Way Day of Caring.

Bedford Hill Community and Health and Resource Fair Click For Photos

 Contact:

Anago of Western PA

David Ross

david.ross@anagowpa.com
300 Old Pond Road, Suite 202

Ph: 412-257-3060

Anago of Western PA Franchisees Refresh Annual Healthcare Cleaning Compliance

Pittsburgh, Pennsylvania, USA – April 18, 2011 – Between Saturday April 16 and Monday April 18, Anago of Western PA Unit Franchise Owners were given the opportunity to refresh their annual healthcare cleaning compliance.

Required to be refreshed annually, the Anago of Western PA Healthcare Cleaning Compliance is a requirement as defined by the Anago of Western PA Exposure Control Plan.  This annual program covers: Blood Borne Pathogen/Infectious Disease Exposure Control, Universal Precautions in Medical Facilities, Medical Facility Code of Conduct, Understanding Types of Pathogens, Disinfecting Surfaces, Disinfectant Dwell Times, Top Area to Attack with Disinfectant, Cleaning Exam Tables, Ten Step Medical Floor Maintenance, HIPPA, MSDS Sheets/Labels/Right To Know, Slip, Trip and Fall Prevention for Healthcare Workers, Asthma & Cleaning Agents, Healthcare Personnel Exposure Rates, OSHA BBP Standards for Employers, Personal Protective Equipment, Latex Allergies, Anago of Western PA Hepatitis B Vaccination Subsidy, Breaking the Chain of Infection, and Proper Hand washing Technique.

According to Anago of Western PA Vice-President Bill Ross, “This program was put in place four years ago so that our Franchise Owners would be compliant to handle Medical Facility Housekeeping Services right out of the gate; just another part of our turn-key Franchise program.  It has developed over the years to focus on keeping our Franchisees and their employees healthy and safe, because without them we have nothing.” 

Anago of Western PA Franchise Owners that attended the program will each be issued a Certificate of Compliance for their records and to show their clients upon request.  Additionally a copy of the certificate will be kept at the Anago of Western PA Regional Support Office.

Anago of Western PA offers ongoing support for their unit franchisee business owners and staff.  In recent months Anago of Western PA has offered informative programs covering such topics as Client Relationship Management, Post Construction Cleaning, Carpet Care, Hard Floor Care, Healthcare Cleaning Policies, and Record Keeping.  Anago of Western PA believes in arming their franchisees with knowledge and opportunities so that they can offer better service to their clients and be more successful in running their businesses.

April 2011 Owner's Meeting CLICK FOR PHOTOS

Contact:

Anago of Western PA
Bill Ross

bill.ross@anagowpa.com
300 Old Pond Road, Suite 202

Pittsburgh, PA 15017 USA
Ph: 412-257-3060

Anago of Western PA Joins SMC Business Councils

Pittsburgh, Pennsylvania, USA – February 28, 2011 – In an effort to strengthen their bond with the local Small Business Community along with expanding relationships with local legislative leaders, Anago of Western PA has joined SMC Business Councils.

“After being exposed to SMC Business Councils through a colleague of mine, I felt it was a natural fit for Anago,” says Anago of Western PA President David Ross. “SMC is the most active Small Business-Focused group that I’ve come across to date.”

“SMC Business Councils is pleased to welcome Anago of Western PA as a new member,” announced Gretchen Stokes, Director of Membership and Business Development for SMC. “Listed in Inc. Magazine’s 2010 Inc. 5000, list of the fastest growing private companies in America, Anago is positioned to contribute to the growing economic climate.”  

 “David and Bill Ross have quickly become active members, participating in several SMC networking events, including our government advocacy initiatives,” says Stokes.  “Through SMC, they have had the opportunity to speak directly with U.S. Representative Jason Altmire and other elected officials, making sure that the voice of small business is heard in Pennsylvania.”

Currently responsible for almost 3 million square feet of commercial space per month in Allegheny, Beaver, Butler, Washington and Westmoreland Counties, Anago of Western PA has a client retention rate of 93%, far above the national average of 50%.  Our success is derived from not only the local strategic alliances that the company has formed over the years, but from the Anago commitment of complete customer satisfaction.  

Anago of Western PA is a local owned commercial cleaning company headquartered in Bridgeville, Pennsylvania.  The company’s resume includes a four-star hotel, the world headquarters of a Fortune 500 company, Downtown Pittsburgh office space, banks and financial institutions, medical offices and hospitals, a museum, U.S. Post Offices, Property Management Companies and several vehicle dealerships, just to name a few. 

 

Contact:

Anago of Western PA
Bill Ross
bill.ross@anagowpa.com
300 Old Pond Road, Suite 202

Pittsburgh, PA 15017 USA 
Ph: 412-257-3060

When Chossing a New Cleaning Company For Your Office, Here Are 5 Great Questions to Ask the Representative

1.  Is your company fully bonded and insured?  Every bidder should be able to furnish you with a copy of their business' proof of general liability insurance, surety bond, and workers compensation and employee liability insurance.  The certificate should be up to date and the company should be willing to provide you with a new copy annually when their policy renews.

Anago of Western PA is fully bonded and insured with a $5,000,000 General Liability Policy, along with Automobile Liability, Workers Compensation and Employee Liability along with a Surety Bond.

2. What is the Salespersons' level of experience?  If the salesperson has never actually "swung a mop" or cleaned a commercial building, how accurate could their bid be?  They are simply plugging the squarefootage of your office into a formula and spitting out a price.

The Anago of Western PA sales staff go through the same top-notch training as the people who do the actual cleaning .  This includes both classroom and on the job training.  Plus our sales staff are out periodically in the evenings and on the weekends working side-by-side with the janitorial staff that is servicing your facility.  Our bidding process may look the same as the others' as we walk through your facility, but the Anago of Western PA sales department is trained in observing key-cleaning-indicators, which are factors outside of square footage that affect cleaning times.

3.  How is the janitorial staff trained?  Don't select a company who tosses the staff a policy manual and a 10-minute cleaning video and says, "It's just cleaning, it's not that difficult."

Anago of Western PA embraces training as an opportunity to instill the ideals of the company into anyone who will be servicing or supervising your facility.  From a 20+ hour classroom training program, to on-the-job training, to monthly training on timely topics, we believe education is a key to success.  Additionally, a member of the Anago of Western PA operations staff will be on-site during at least the first night of cleaning to help do some hands-on training specific to your facility.

4.  Once the contract is signed, who is the client contact and how easy (or hard) is it to reach them?  Sometimes janitorial services use the hit-and-run method to customer service.  They get you to sign the contract and then never want to see or talk to you again.  Worse yet, sometimes your contract is sold to another contractor, who may or may not have the same insurance coverage, skills or equipment that the original company promised.

At Anago of Western PA our we make customer service are top priority.  You have the cell-phone number of your sales representative starting at the first meeting.  Once sold, you will be assigned a member of our Operations/Quality Control staff, and will receive their cell-phone number.  Our office is open M-F from 8:15am - 5:00pm.  Additionally Emails are forwarded to smart-phones well into the night.  Finally you will have the cell-phone number of the person directly responsible for the janitorial services at your facility.

Also a member of our Operations/Quality Control staff will be regular on-site inspections at your facility.  This will be an additional opportunity for you to voice any concerns or ask any questions.  The staff member will the relay your concerns to the janitorial staff prior to the next scheduled cleaning.

 5. How do I keep track of when the non-nightly cleaning tasks are going to be performed?  Some items like certain dusting and cleaning emergency stairwells are not cleaned on a nightly basis.  It's easy for them to be forgotten about ('swept under the rug' if you will).

Anago of Western PA uses a Cleaning Calendar and Master Work Order system to track when these non-nightly tasks are to be completed; keeping the client and the cleaner on the same page.

Call Anago of Western PA to schedule a Complimentary Cleaning Consultation and no-pressure Service Estimate for your office today.  (412) 257-3060

Anago of Western PA in the News

From the Pittsburgh Post Gazette:

Marshall hires new cleaning service for township offices

Tuesday, November 30, 2010

By Jill Cueni-Cohen

Marshall supervisors Monday night approved a new custodial contract with Anago Cleaning Systems of Western Pennsylvania.

According to township Manager Neil McFadden, the new contract will give the township the authority to cancel the contract with 60 days notice, no explanation needed.

Read more: http://post-gazette.com/pg/10334/1107154-100.stm#ixzz19QSNQFsm

Contact:

Anago of Western PA
Bill Ross

bill.ross@anagowpa.com
300 Old Pond Road, Suite 202

Pittsburgh, PA 15017 USA
Ph: 412-257-3060

 

Get Your Office Ready For The Holidays

Even if you don't host a holiday party at your office, this time of year will bring more foot traffic than normal.  From extra deliveries, to vendors bringing gifts, to suprise visits from employee spouses and children, more traffic leads to more dirt.  Not to mention that here in Western Pennsylvania this increase in feet coming through the door can be carrying leaves, slush, and/or ice melter.  Add all that to the increase in holiday decorations, and your professional office can become disheveled quickly.

So what do you do?  Here's five ideas to get you started:

1.  Meet with your cleaning contractor or housekeeper.  Discuss your expectations with the directly.  Present them with a schedule of holiday hours, parties, special lunches, etc...  Prehaps offering a small bonus for good service during the final month of the year would be a nice incentive for them to go above and beyond.

2. Meet with your employees.  Be certain that employees know that they are responsible for their own areas and their own messes.  Try to keep employees from nibbling on those delicious holiday cookies while at their desks.  Keep eating to kitchens or breakrooms when you can.

3. Use common sense when it comes to decorations.  If you're going to have a tree in your office, get an artificial tree, rather than track pine needles throughout your workspace.  Decide whether decorations are adding to or detracting from a productive work environment.  (An electric "candle" in the window can be nice, covering every open surface with piles of fake snow can be a bit much.)

4. Don't use salt.  There are numerous ice melters on the market that won't track white stains or sticky residue through your office.  Speak with your landlord or facility manager about moving away from salt and other harmful ice melters.

5. Stop the dirt at the door.  Eight to twelve feet of clean, high quality walk-off matting is recommended for removing dirt and debris from shoes as they enter your workplace. 

Best wishes for a happy, healthy, and clean holiday season, from your friends at Anago of Western PA!